Subject: Tech Support Candidate - Krishna Chandra
From: Krishna Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 06:44:24 -0400

| | Tech Support Test

Name | Krishna Chandra
E-mail | [email-masked]
Phone Number | (+91) 9690655910
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Moradabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check the web address or URL in the address bar to make sure I'm going to the right webpage.
Secondly, I'll restart my device. Due to this many problems can be solved easily.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to setting
Select Bluetooth option
Turn on Bluetooth
There will be showed a list of available devices
If your speaker is not listed, press the button on your speaker.
On your mobile select your speaker and that’s it, you’re connected.

What according to you makes you a good candidate for customer service or technical support job? | It is all about my attitude in addition to my academic qualification, like I should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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