Subject: Tech Support Candidate - Yawer Qadri
From: Yawer Qadri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 May 2021 03:25:06 -0400

| | Tech Support Test

Name | Yawer Qadri
E-mail | [email-masked]
Phone Number | (94) 9697483955
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Srinagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hcl | Voip specialist | Not resigned | 60k
Previous Employer 1 | Aricent TAC | TAC engineer | 9 nov | 25k
Previous Employer 2 | CNS infotel | L1 engineer | July 2016 | 10k

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the internet connection
Check if the address I have entered is correct.
Then will check if the destination address is reachable

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth
Pair the device

What according to you makes you a good candidate for customer service or technical support job? | Having good knowledge about the product and troubleshooting skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |