Subject: Tech Support Candidate - Sakshi Singhal
From: Sakshi Singhal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 16:29:14 -0400

| | Tech Support Test

Name | Sakshi Singhal
E-mail | [email-masked]
Phone Number | (+91) 9560173507
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad, Nehru Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Capgemini | Process Associate | 15 days notice period | 12,554
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We can take any one of the following steps:

1) Refresh the website

2) Make sure that your web browser is up to date.

3) Make sure JavaScript is enabled as several websites require it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the speaker.

Turn on Bluetooth in your mobile phone.

Pair the speaker with your mobile phone by clicking on its name if there is no password set for the speaker to connect to another device.

If there is some password for that speaker, enter it and then click on its name.

Your bluetooth speaker is finally connected to your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I have a technical background as I have pursued BCA (Bachelor of Computer Applications). I am willing to learn and perform better with each passing day.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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