Subject: Arabic Language Test - Walaa Ahmed
From: Walaa Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 15:40:02 -0400

| | Foreign Language Screening Test

Name | Walaa Ahmed    /  (02) 01127770113    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi customer

Thank you for contacting with us
We would announce you that , the address which you sent to us is wrong and the courier couldn't find it .. so please check your address again and send the right one to us .
We are always at your service

Customer service

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello mr.Adbul
We are very sorry for that , we can send to you our team to solve this problem very soon
We only want We always want your comfort

Customer service

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