Subject: Tech Support Candidate - vidhun vinod
From: vidhun vinod <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 14:33:58 -0400

| | Tech Support Test

Name | vidhun vinod
E-mail | [email-masked]
Phone Number | (+91) 9961399018
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | kerala
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Miles education | sales and customer service | 7th may 2021 | 25000
Previous Employer 1 | Tripees | International travel exper | 10 jan 2020 | 20000
Previous Employer 2 | Aajel Travel and tour | Customer service | 10 jan 2019 | 70000

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-First I will refresh my page, still, the page is not working, then I will make  is enabled or I will clear cache and cookies

Please list the steps to connect a Bluetooth speaker to your mobile phone.

go to settings
Tap the Bluetooth option
Turn on the Bluetooth option
A list of available Device will appear, will select the Speaker option if the speaker is not listed then will go for pairing

What according to you makes you a good candidate for customer service or technical support job? | Empathy, Good listening, time management, Attentiveness, Communication skills, Adaptability
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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