Subject: Tech Support Candidate - JYOTI SINGH
From: JYOTI SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 09:02:05 -0400

| | Tech Support Test

Name | JYOTI SINGH
E-mail | [email-masked]
Phone Number | (91) 7753009636
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Prayagraj Uttar Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart the device and make sure internet connection works properly. After that again open a website(www.ndtv.com) on your browser.
If again not working then there is might be problem in the internet connection and check if the website is down for everybody.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly open the setting app and then Navigate to Connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.
Select Bluetooth to view the options.
Select Pair new device to place the Bluetooth device in pairing mode.
Look for the Bluetooth speaker's name on the list. Be patient as it may take a moment to show up.

What according to you makes you a good candidate for customer service or technical support job? | hard and smart working with positive attitude.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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