Subject: Tech Support Candidate - Chandra Prakash
From: Chandra Prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 07:27:33 -0400

| | Tech Support Test

Name | Chandra Prakash
E-mail | [email-masked]
Phone Number | (91) 8882020007
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 49
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fine grades | Customer care executive | 10 November 2020 | 30
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I need to check my internet, this is common problem if showing any error.
Second if internet is ok then you need to check whether ndtv site not in restricted list.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 turn on mobile bluetooth
2 turn on bluetooth speaker
3 tap on bluetooth speaker name in your phone
4 pair and connect

What according to you makes you a good candidate for customer service or technical support job?

I am a excellent customer care executive can deal with customers politely in any kind of situation.
Also I have been the best employee of the year in Tech mahindra ltd

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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