Subject: Tech Support Candidate - Abhishek Abhishek
From: Abhishek Abhishek <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 May 2021 06:16:54 -0400

| | Tech Support Test

Name | Abhishek Abhishek
E-mail | [email-masked]
Phone Number | (85299) 92523
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Zomato | Associate | 18 sep | 28k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If your website is not opened for you, but opened for others, it may be one of the following situations: The Webhost server is blocking the ISP's IP address. Your ISP blocked the IP address of the webhost server. Your LAN/firewall is blocking the WebHost server IP address
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open your bluetooth find the device and then pair with the device you want to pair and then if he demand for the pair key then click on pair you will get connected.
What according to you makes you a good candidate for customer service or technical support job? | You have to hear the customer problem carefully and answer them with the solution politely
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |