Subject: Phone Test - 6th May
From: Ashish Dabral <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 6 May 2021 00:31:47 -0700 (MST)

Hi Josephine, 

We have tested the inbound phone lines and found that in few numbers there is NO IVR. PFB the details for your reference. 

Country 
	Inbound 	Date 	Remarks 
US 	No IVR 	06-May-21 	
CA 	No IVR 	06-May-21 	
BZ 	Working Fine 	06-May-21 	
MX 	Working Fine 	06-May-21 	
UK 	No IVR 	06-May-21 	
FR 	No IVR 	06-May-21 	
DE 	No IVR 	06-May-21 	
DK 	No IVR 	06-May-21 	
BE 	Working Fine 	06-May-21 	
NL 	Working Fine 	06-May-21 	
SE 	Working Fine 	06-May-21 	
NO 	Working Fine 	06-May-21 	
FL 	Working Fine 	06-May-21 	
ES 	Working Fine 	06-May-21 	
IT 	Working Fine 	06-May-21 	
BG 	Working Fine 	06-May-21 	
PL 	Working Fine 	06-May-21 	
JP 	Working Fine 	06-May-21 	
HK 	Working Fine 	06-May-21 	
AU 	No IVR 	06-May-21 	
AT 	Working Fine 	06-May-21 	Gaming not working 
CH 	Working Fine 	06-May-21 	
SG 	Working Fine 	06-May-21 	
CN 	Working Fine 	06-May-21 	
IN 	Working Fine 	06-May-21 	
IE 	Working Fine 	06-May-21 	
HU 	Working Fine 	06-May-21 	
RU 	Working Fine 	06-May-21 	
UAE 	Working Fine 	06-May-21 	
KSA 	Working Fine 	06-May-21 	
442039664949 	No IVR 	06-May-21 	

Regards, 
Ashish Dabral