Subject: English Language Test - VIKRAM SINGH
From: VIKRAM SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 May 2021 11:25:30 -0400

| | Foreign Language Screening Test

Name | VIKRAM SINGH    /  (+91) 9897077881    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

so in this situation first i know her name first and order id so it is very easy to search about this issue by deliver boy so i can manage all things between customer and deliver boy, and convince  also so it will misunderstanding in deliver address. so next time to fill in better way.

thanks
vikram

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | so it very rear issue so first i will contact to installer team and manage all things first and i know all the things between deliver time if fault from my side then convince to give some specials coupon and offer or manage to company refund, and we never give refund to customer i know in sales.

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