Subject: Phone Test - 5th May
From: Ashish Dabral <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Tue, 4 May 2021 23:56:33 -0700 (MST)

Hi Josephine, 

We have tested the inbound phone lines and found that in few numbers there is NO IVR. PFB the details for your reference. 

Country 
	Inbound 	Date 	Remarks 
US 	No IVR 	05-May-21 	
CA 	No IVR 	05-May-21 	
BZ 	Working Fine 	05-May-21 	
MX 	Working Fine 	05-May-21 	
UK 	No IVR 	05-May-21 	
FR 	Working Fine 	05-May-21 	
DE 	No IVR 	05-May-21 	
DK 	No IVR 	05-May-21 	
BE 	Working Fine 	05-May-21 	
NL 	Working Fine 	05-May-21 	
SE 	Working Fine 	05-May-21 	
NO 	Working Fine 	05-May-21 	
FL 	Working Fine 	05-May-21 	
ES 	Working Fine 	05-May-21 	
IT 	Working Fine 	05-May-21 	
BG 	Working Fine 	05-May-21 	
PL 	Working Fine 	05-May-21 	
JP 	Working Fine 	05-May-21 	
HK 	Working Fine 	05-May-21 	
AU 	No IVR 	05-May-21 	
AT 	Working Fine 	05-May-21 	Gaming not working 
CH 	Working Fine 	05-May-21 	
SG 	Working Fine 	05-May-21 	
CN 	Working Fine 	05-May-21 	
IN 	Working Fine 	05-May-21 	
IE 	Working Fine 	05-May-21 	
HU 	Working Fine 	05-May-21 	
RU 	Working Fine 	05-May-21 	
UAE 	Working Fine 	05-May-21 	
KSA 	Working Fine 	05-May-21 	
442039664949 	No IVR 	05-May-21 	

Regards, 
Ashish Dabral