Subject: English Language Test - Abhay Chauhan
From: Abhay Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 13:09:20 -0400

| | Foreign Language Screening Test

Name | Abhay Chauhan    /  (201301) 9355199093    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi xyz,

Sorry for the inconvenience,

As i am check your detail something wrong with your address.I request you to please update your complete address.

Is there anything else you also revet on the same mail.

Thanks and regards
Abhay

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi xyz,

Sorry for the inconvenience,Kindly share the pictures whats wrong

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