Subject: English Language Test - Naveen rajpoot
From: Naveen rajpoot <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 05:17:35 -0400

| | Foreign Language Screening Test

Name | Naveen rajpoot    /  (201003) 9625291575    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I will tell the customer who ordered his hand bag, we tried to reach you, but because your address is wrong, he came back. Sir, please tell me your correct address and I will send you your courier as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Mr abdul
I apologize for this, sir, we will change your TV cabinet the next morning.
We are so sorry sir

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