Subject: Re: Overdue Tickets - Gaming
From: Ashish Dabral <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>
Date: Tue, 4 May 2021 02:13:49 -0700 (MST)

Hello Team, 

The below tickets are still pending. Could you please update them? 

ID 	Assignee 	Requested 	Assignee updated 	Due date 	Next SLA breach 
140924 	Josephine Veena 	06-04-2021 12:44 	22-04-2021 09:48 	21-04-2021 10:00 	
144944 	Daisuke Murata 	23-04-2021 11:50 	26-04-2021 04:55 		29-04-2021 04:54 

Regards, 
Ashish Dabral 

From: "Ashish Dabral" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, "hnyr" <[email-masked]> 
Sent: Monday, May 3, 2021 2:29:29 PM 
Subject: Re: Overdue Tickets - Gaming 

Hi Pritish, 

Apologize, this is for overdue. 

Regards, 
Ashish Dabral 

From: "Pritish Nandi" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, "hnyr" <[email-masked]> 
Sent: Monday, May 3, 2021 2:27:04 PM 
Subject: Re: Overdue Tickets - Gaming 

Hi Ashish, 

Please confirm if it is wrong group or overdue? This is confusing. 

Regards, 
Pritish 

From: "Ashish Dabral" <[email-masked]> 
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Monday, May 3, 2021 2:17:08 PM 
Subject: Overdue Tickets - Gaming 

Hello Team, 

These tickets are under wrong group name. Could you please ask agent to fixed them before they get closed? 

Regards, 
Ashish Dabral