Subject: English Language Test - Syed Iftequar ali
From: Syed Iftequar ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 05:05:03 -0400

| | Foreign Language Screening Test

Name | Syed Iftequar ali    /  (91) 7387290495    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I'll ask for order number, and will track the order, will Collect the order info , then will confirm the address .
If wrong address found , will update the address.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi abdul!
Thank you for purchasing from us, we regret you're facing this kind of problem, our team will reach out to you very soon and will replace the cabinet as soon as possible.
Thank you.

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