Subject: Trainer Candidate - Rahul Srivastava
From: Rahul Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 May 2021 03:19:37 -0400

| | Tech Support Test

Name | Rahul Srivastava
E-mail | [email-masked]
Phone Number | (91) 8929548181
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 31

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 2 Designe | Executive | | 50000
Previous Employer 1 | Icici bank | Officer | 31 march 14 | 23000
Previous Employer 2 | Exl services | CCE | 31 march 11 | 17500

If Selected, how much time do you need to join? | 7 days
Please briefly describe your work experience specifically in training? | I working in manufacturing company named 2 Designe. I mainly work for MIS, IT and Training of employee worked here or new joinee.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is like you welcome and solve his or her query.
Great customer service is like you can feel the pain or real problem of customer

What according to you makes you a good candidate for this position? | I am sports person. I know how to make a good team and how play with team as a team player and as a leader of the team.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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