Subject: Trainer Candidate - Shahrukh Khan
From: Shahrukh Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Apr 2021 02:02:11 -0400

| | Tech Support Test

Name | Shahrukh Khan
E-mail | [email-masked]
Phone Number | (91) 9068698289
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Roorkee

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | RCE college | Executive | 29 December 2020 | 14000
Previous Employer 1 | Just dial | CIC | 2 September 2019 | 14000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | In roorkee college of engineering i am working as a training and placement department and work for the placement of the students and also getting a lecture of personality development of the students and trained them for interview ..
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | At the time of indian navy placement i am facing a problem because our students is getting nurvous and wants to quit the interview but i am taking charge and talk with the students about the interview after some time they all are ready for the interview and 4 students is selected for the SSB process
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that where giving service to the customer and never get feedback from the customer  but the great customer service is that giving service and getting feedback about the service and if the customer having any issue so resolve it
What according to you makes you a good candidate for this position? | Just because i have a polite and friendly nature which supports me to make a bond with the others easily and with the help of this bond i can easily getting work from the person
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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