Subject: Trainer Candidate - Saurabh Kumar
From: Saurabh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Apr 2021 02:56:35 -0400

| | Tech Support Test

Name | Saurabh Kumar
E-mail | [email-masked]
Phone Number | (0542) 8317026598
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Varanasi Uttar Pradesh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TS Skill Pvt ltd Delhi | Technical trainer | 28Feb 2021 |
Previous Employer 1 | Siemens technical skills development institute Dumka Jharkhand | Technical trainer | 19SEP 2019 |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Within a week
Please briefly describe your work experience specifically in training? | Well knowledge about electronics device, to elaborate all electronics device troubleshooting knowledge (like LED TV,plasma TV,curve TV,fully and semi automatic washing machines troubleshooting, mixture grinder, microwave oven troubleshooting) etc
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | We have to conclusion of any kind situation together with all employees or calleague opinions
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I think all customers great

What according to you makes you a good candidate for this position?

According to my qualifications hard work and punctuality sincerity

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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