Subject: Self Service Guide with Yonyx Commands
From: Yonyx Team <[email-masked]>
To: Ashish <[email-masked]>
Date: Tue, 27 Apr 2021 11:29:30 +0000
List-Id: 7c9d8327afe30e2ddeeb06ab5mc list <7c9d8327afe30e2ddeeb06ab5.252385.list-id.mcsv.net>

Embed forms in Guidance Steps, Capture values in placeholders

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Self Service Guide using Yonyx Commands

** Embed forms, capture data in placeholders, auto-traverse conditions
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Dear Customer
In this email series, we will share with you some example guides to go over ideas about how you can use the features introduced with Yonyx Release 10.0. Please click the "TV Troubleshooting Self Service Guide" button below and note the following:

TV Troubleshooting Self Service Guide (https://training.yonyx.com/y/conversation/?id=a0fba950-1047-11e8-840d-bc764e10c19d〈=en)
1. Textbox to enter your name - appears on the home page.
2. Dropdown to choose the TV brand - also appears on the home page. The TV brand you choose is stored in a placeholder.
3. Display Placeholder: The values captured above are stored in a placeholders and used to personalize interaction with you!
4. Auto-traverse Conditions: When you traverse through the guide along a path and successfully "solve" your TV issue, a youtube video is shown to you that corresponds to the brand chosen in the drop-down.

** Next Week:
Under the hood - how data capture elements were added in this guide
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Want to learn to build such guides? Please contact your account manager for live support.

Team Yonyx
http://corp.yonyx.com (http://corp.yonyx.com/)

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Here are some important enhancements included in release 10.0:

1. Data capture support in any Guidance Step
1. Text Field
2. Text Area Field (Multiline text field)
3. Number Field
4. Dropdowns List
5. Checkboxes List
6. Email
7. Date/Time
8. Radio button List
2. Auto-traverse based on Captured Data: Captured data may be used to auto-traverse along a guide pathway.
3. Export Captured Data: Captured data available through CSV files, and via Javascript APIs for Container Apps.
4. Add Path Scores: Support for adding path scores to guides for quizzes, lead qualification, or e-Learning.
5. New ways to Search in Map View:
1. Search for unused nodes
2. Search for similar nodes
3. Search for identical nodes
6. Powerful Keyboard Navigation in Map View:
1. Use Arrow keys to expand guides, one step at a time.
2. Additional keyboard shortcuts for expanding a path, or expand guide.

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Yonyx
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Sunnyvale, CA 94086
USA

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