Subject: Trainer Candidate - Pragatika Srivastava
From: Pragatika Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 05:32:35 -0400

| | Tech Support Test

Name | Pragatika Srivastava
E-mail | [email-masked]
Phone Number | (91) 7017500792
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Axis Bank | Assistant manager | 24 July 2020 | 19500
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | I have handled a team of customer service officer in Axis Bank
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Taking an extra mile of effort is the difference between good customer service and great customer service
What according to you makes you a good candidate for this position? | Having a good experience in customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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