Subject: Trainer Candidate - Aavesh Mane
From: Aavesh Mane <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 04:47:19 -0400

| | Tech Support Test

Name | Aavesh Mane
E-mail | [email-masked]
Phone Number | (+91) 9158758500
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Buzzwork | Product Trainer | 20 Nov 2020 | 35000
Previous Employer 1 | Conneqt Bpo | Process Trainer | Nov 2018 | 30000
Previous Employer 2 | Nspira management | L&D Trainer | Sept 2017 | 27500

If Selected, how much time do you need to join? | 1 day
Please briefly describe your work experience specifically in training? | L&D training product and Process Training softskill training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Not most difficult but yes it takes lot of effort to get a batch ready if no of days is reduced

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Resolution given is good customer experience
Resolution with great customer experience is better

What according to you makes you a good candidate for this position?

My experience
My dedication for Training and Development

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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