Subject: Trainer Candidate - ANKUR Dubey
From: ANKUR Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 03:46:57 -0400

| | Tech Support Test

Name | ANKUR Dubey
E-mail | [email-masked]
Phone Number | (91+) 9999411529
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SBI Card | Trainer | | 25250
Previous Employer 1 | Lifestyle | TL | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 30days
Please briefly describe your work experience specifically in training? | i  am working as Sales trainer here  where i am taking care of New hire candidate as well as Vintage candidate , refresher training etc
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | i am Facing issue to handle the candidate who are not responding and they dont know why they want to work
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | after sales service
What according to you makes you a good candidate for this position? | my experience and Qualification
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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