Subject: Trainer Candidate - Bhavesh VERMA
From: Bhavesh VERMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 02:35:22 -0400

| | Tech Support Test

Name | Bhavesh VERMA
E-mail | [email-masked]
Phone Number | (+91) 9555207258
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | DELHI

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | Airtel | Exe | 30th aug 2019 | 23000
Previous Employer 2 | Nokia | AME | 8th oct 2015 | 11500

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | N/A
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Stablish a new team of 8-10 for the new project.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer experience.
What according to you makes you a good candidate for this position? | NOC knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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