Subject: New Reply Received - Aquiline Boxhill - iPad Frozen screen report
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 23:50:33 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Aquiline Boxhill  - iPad Frozen screen report  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Hey Ash</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
I apologise, I'm not across exactly what's been going on after a week out visiting clubs in Melbourne. LMI Virtual support are asking for you to reconnect the Virtual Player so that we can diagnose what the issue is. Are you able to follow the instructions
 in the email below and get back to us with the information requested?</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Let us know if you have any questions.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Tyler</div>
<div>
<div id="Signature">
<div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div id="divtagdefaultwrapper" dir="ltr" style="">
<div style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; margin-top: 0px; margin-bottom: 0px">
</div>
<div style='color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 16px; margin-top: 0px; margin-bottom: 0px'>
<span lang="EN-US" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Arial, sans-serif, serif, EmojiFont; vertical-align: baseline; color: inherit"><b>​</b></span>
</div>
<div style='color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 16px; margin-top: 0px; margin-bottom: 0px'>
<span lang="EN-US" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: 8pt; line-height: inherit; font-family: Arial, sans-serif, serif, EmojiFont; vertical-align: baseline; color: inherit"><b>Tyler
 Adams</b></span><span lang="EN-US" style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 8pt; line-height: inherit; font-family: Arial, sans-serif, serif, EmojiFont; vertical-align: baseline; color: inherit"> <span style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; color: rgb(127, 127, 127)">|
 Business Partnership Manager VIC<br>
Les Mills Asia Pacific</span></span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 8pt; line-height: inherit; font-family: Arial, sans-serif, serif, EmojiFont; vertical-align: baseline; color: rgb(127, 127, 127)"> | <font><span style="border-style:initial; border-color:initial; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit"></span></font><font><span style="border-style:initial; border-color:initial; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit"></span></font><a href="mailto:[email-masked]" class="OWAAutoLink" rel="noreferrer"><font><span style="border-style:initial; border-color:initial; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit">tyler</span></font><font><span style="border-style:initial; border-color:initial; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit">@lesmills.com.au</span></font></a><font><span style="border-style:initial; border-color:initial; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit"><a href="" class="OWAAutoLink" rel="noreferrer"></a></span></font><font><span style="border-style:initial; border-color:initial; font-style:inherit; font-variant:inherit; font-weight:inherit; font-stretch:inherit; line-height:inherit"></span></font><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" class="x_OWAAutoLink"></a><span class="x_x_x_x_Object" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; color: inherit"><br>
</span>PO Box 3998 Manuka ACT 2603 AUSTRALIA<br>
</span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 8pt; line-height: inherit; font-family: Arial, sans-serif, serif, EmojiFont; vertical-align: baseline; color: rgb(127, 127, 127)">tel 
 +61 <span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11px; line-height: inherit; font-family: inherit; vertical-align: baseline; color: inherit"> 2 </span><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11px; line-height: inherit; font-family: inherit; vertical-align: baseline; color: inherit">6215
 8104 <span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 10.6667px; line-height: inherit; font-family: inherit; vertical-align: baseline; color: inherit">|
 mob 0422 024 315 | <a href="http://www.lesmills.com.au/" target="_blank" rel="noreferrer" class="x_x_OWAAutoLink" id="LPNoLP" style="margin:0px; padding:0px; border:0px; font:inherit; vertical-align:baseline">www.lesmills.com.au</a> </span></span></span>
</div>
<div style='color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 16px; margin-top: 0px; margin-bottom: 0px'>
<br>
</div>
<div style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont; font-size: 12pt; margin: 0px; font-weight: 400; text-align: start; background-color: rgb(255, 255, 255)">
<b style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont; font-size: 12px; background-color: rgb(255, 255, 255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><u style='font-family: "Segoe UI", sans-serif; font-size: 12px; background-color: rgb(255, 255, 255)'>
<div style="margin: 0px; font-weight: 400; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<b style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont; font-size: 12px; background-color: rgb(255, 255, 255)'><span style='margin:0px; font-size:10.5pt; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><u style='font-family: "Segoe UI", sans-serif; font-size: 12px; background-color: rgb(255, 255, 255)'><b style='color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont'><span style='margin:0px; font-size:10.5pt; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><b style='font-size: 12px; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont; background-color: white'>
<div style="margin:0px; font-size:16px; font-family:Calibri,Arial,Helvetica,sans-serif,serif,EmojiFont">
<font color="#212121" style=""><span style="margin:0px; font-size:15px"><font style="font-family:Arial,Helvetica,sans-serif,serif,EmojiFont"><span style="margin:0px; font-size:10pt">
<div style="margin: 0px; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont; color: black">
<b style='font-size: 12px; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont; background-color: white'>
<div style='margin:0px; font-family:"Segoe UI",sans-serif,serif,EmojiFont; box-sizing:border-box'>
<span style="margin:0px; font-size:10pt">
<div style='margin:0px; font-size:14px; font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif,serif,EmojiFont; box-sizing:border-box'>
<span style="margin:0px; font-size:11pt; font-family:Calibri,Helvetica,sans-serif,serif,EmojiFont">
<div style="margin:0px"></div>
</span>
</div>
</span>
</div>
</b>
</div>
</span></font></span></font>
</div>
</b></span></b></u></span></b>
</div>
<span style='margin: 0px; font-weight: 400; font-size: 16px; font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; background-color: rgb(255, 255, 255)'><font style="font-family:Arial,Helvetica,sans-serif,serif,EmojiFont"><span style="margin:0px"><font color="#000000" style="">Get
 your 2021 Workshop Calendar<span> </span></font><font color="#0c64c0" style=""><b><a href="https://www.lesmills.com.au/calendar/AUS-2021" target="_blank" rel="noreferrer" title="https://www.lesmills.com.au/calendar/AUS-2021" style="margin:0px">here!</a></b></font></span></font></span></u></span></b>
</div>
<div style="margin: 0px; text-align: start; background-color: rgb(255, 255, 255)">
<font color="#0c64c0" style=""><b><u><br>
</u></b></font>
</div>
<div style="margin: 0px; text-align: start; background-color: rgb(255, 255, 255)">
<font color="#0c64c0" style=""><b><u><a href="https://www.lesmills.com.au/training/IMT" title="https://www.lesmills.com.au/training/IMT" rel="noreferrer">Check out the latest Instructor Training dates</a><br>
</u></b></font><b style='color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont; font-size: 12px; font-weight: 400; background-color: rgb(255, 255, 255)'><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'><u style='font-family: "Segoe UI", sans-serif; font-size: 12px; background-color: rgb(255, 255, 255)'>
<div style='margin: 0px; font-weight: 400; font-size: 16px; font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; background-color: rgb(255, 255, 255)'>
<font style="font-family:Arial,Helvetica,sans-serif,serif,EmojiFont"><span style="margin:0px"><br>
</span></font>
</div>
<div style='margin: 0px; font-weight: 400; font-size: 16px; font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; background-color: rgb(255, 255, 255)'>
<font style="font-family:Arial,Helvetica,sans-serif,serif,EmojiFont"><span style="margin:0px">
<div style="margin: 0px; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif; background-color: rgb(255, 255, 255)">
<img class="EmojiInsert" style="margin:0px; max-width:100%; height:auto" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwOTEwOTA0MzAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.UakgFE0DHh9j-e-liBr-K_ZhUlhkEBdk_8x7bXz5rMY"><br>
</div>
<div style="margin: 0px; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif; background-color: rgb(255, 255, 255)">
</div>
</span></font>
</div>
<div style="margin: 0px; font-weight: 400; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif; background-color: rgb(255, 255, 255)">
<b style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif, serif, EmojiFont; font-size: 12px; background-color: rgb(255, 255, 255)'>
<div style='margin:0px; font-family:"Segoe UI",sans-serif; box-sizing:border-box'>
<span style="margin:0px; font-size:10pt">
<div style='margin:0px; font-size:14px; font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif; box-sizing:border-box'>
<span style="margin:0px; font-size:11pt; font-family:Calibri,Helvetica,sans-serif">
<div style="margin:0px">
<br>
</div>
</span>
</div>
</span>
</div>
</b>
</div>
<span style="margin: 0px; font-weight: 400; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif; background-color: rgb(255, 255, 255)"><span style="margin: 0px; font-size: 10px; font-family: Arial, sans-serif, serif, EmojiFont; color: rgb(102, 102, 102); background-color: rgb(253, 253, 253)"><span style="margin: 0px; font-size: x-small; font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; color: rgb(153, 153, 153); background-color: rgb(253, 253, 253)">The
 contents of this email and its attachments are confidential and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.  </span></span></span>
<div style="margin: 0px; font-weight: 400; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<span style="margin: 0px; font-size: 10px; font-family: Arial, sans-serif, serif, EmojiFont; color: rgb(102, 102, 102); background-color: rgb(253, 253, 253)"><span style="margin: 0px; font-size: x-small; font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; color: rgb(153, 153, 153); background-color: rgb(253, 253, 253)"></span></span>
</div>
</u></span></b>
</div>
<div style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont; font-size: 12pt; margin: 0px; font-weight: 400; text-align: start; background-color: rgb(255, 255, 255)">
<span style="margin: 0px; font-size: 10px; font-family: Arial, sans-serif, serif, EmojiFont; color: rgb(102, 102, 102); background-color: rgb(253, 253, 253)"><span style="margin: 0px; font-size: x-small; font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; color: rgb(153, 153, 153); background-color: rgb(253, 253, 253)"></span></span>
</div>
<div style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; margin: 0px; font-weight: 400; text-align: start; background-color: rgb(255, 255, 255)">
<span style="margin: 0px; font-size: 10px; font-family: Arial, sans-serif, serif, EmojiFont; color: rgb(102, 102, 102); background-color: rgb(253, 253, 253)"><span style="margin: 0px; font-size: x-small; font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; color: rgb(153, 153, 153); background-color: rgb(253, 253, 253)"></span></span>
</div>
<div style='color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 16px; margin-top: 0px; margin-bottom: 0px'>
<div style='margin-top: 0px; margin-bottom: 0px; text-align: start; font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; background-color: rgb(255, 255, 255)'>
<div></div>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; text-align: start; font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; background-color: rgb(255, 255, 255)'>
<span style="margin: 0px; font-size: x-small; font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; color: rgb(127, 127, 127); background-color: rgb(253, 253, 253)"></span>
</div>
</div>
</div>
<div id="divtagdefaultwrapper" dir="ltr" style="color: rgb(0, 0, 0)">
<font>
<div style="margin: 0px; font-size: 12pt; font-family: Calibri, Arial, Helvetica, sans-serif, serif, EmojiFont; text-align: start; background-color: rgb(255, 255, 255)">
<div style="margin:0px">
<div style='margin: 0px; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; color: black; background-color: white'>
<div style="margin: 0px; color: rgb(50, 49, 48); background-color: rgb(255, 255, 255)">
</div>
</div>
</div>
</div>
</font>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; margin-top:0px; margin-bottom:0px">
</div>
</div>
</div>
</div>
</div>
<div>
<div id="appendonsend"></div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size: 11pt"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, 27 April 2021 4:21 AM<br>
<b>To:</b> Greg Cartagena &lt;[email-masked]&gt;<br>
<b>Cc:</b> Tyler Adams &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Aquiline Boxhill - iPad Frozen screen report
</div>
<div> </div>

<div>
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div dir="ltr">Hi Greg,</div>
<div>
<br>
</div>
<div dir="ltr">This is a quick follow up email.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">The app seems to be offline for the last 10 days. Please ask Club to bring the device back online and run a diagnostic test to re-establish a connection with the Scheduler and detect any issues.<br>
<br>
Tap the padlock to the top right of the App<br>
Enter your admin code<br>
Navigate to SETTINGS &gt; Version &gt; Run diagnostics<br>
<br>
Please let us know if the diagnostics test detects any errors and what those errors are.</div>
<div>
<br>
</div>
<div dir="ltr">Also, in addition advise the customer to update their app to version 1.14.1 via the app store. And we also suggest updating the IOS version.</div>
<div dir="ltr">
<div>
<span dir="ltr">​</span><br>
</div>
<div><span dir="ltr">We will keep this ticket open for another 48 hours if you have any further questions.</span></div>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App</div>
<div dir="ltr">
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4476" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4476</a>
</div>
<div rel="quoted-text"></div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Thu, 22 Apr at 9:18 AM , Tyler Adams &lt;[email-masked]&gt; wrote: 
<div>Thank you for your email.
<div>
<br>
</div>
<div>I'm out of the office visiting clubs in Victoria, and will be returning to my desk on Tuesday 27 April, 2021.</div>
<div>
<br>
</div>
<div>For all urgent matters, please contact me on 0422 024 315, else I'll endeavour to get back to you as soon as I can.</div>
<div>
<br>
</div>
<div>Best, </div>
</div>
Tyler</blockquote>
</div>
</div>

</div>
</div>

</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4476