Subject: Phone Test - 26th April
From: Ashish Dabral <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 26 Apr 2021 00:36:41 -0700 (MST)

Hi Josephine, 

We have tested the inbound phone lines and found all the numbers are working fine. PFB the details for your reference. 

Country 
	Inbound 	Date 	Remarks 
US 	Working Fine 	26-Apr-21 	
CA 	Working Fine 	26-Apr-21 	
BZ 	Working Fine 	26-Apr-21 	
MX 	Working Fine 	26-Apr-21 	
UK 	Working Fine 	26-Apr-21 	
FR 	Working Fine 	26-Apr-21 	
DE 	Working Fine 	26-Apr-21 	
DK 	Working Fine 	26-Apr-21 	
BE 	Working Fine 	26-Apr-21 	
NL 	Working Fine 	26-Apr-21 	
SE 	Working Fine 	26-Apr-21 	
NO 	Working Fine 	26-Apr-21 	
FL 	Working Fine 	26-Apr-21 	
ES 	Working Fine 	26-Apr-21 	
IT 	Working Fine 	26-Apr-21 	
BG 	Working Fine 	26-Apr-21 	
PL 	Working Fine 	26-Apr-21 	
JP 	Working Fine 	26-Apr-21 	
HK 	Working Fine 	26-Apr-21 	
AU 	Working Fine 	26-Apr-21 	
AT 	Working Fine 	26-Apr-21 	
CH 	Working Fine 	26-Apr-21 	
SG 	Working Fine 	26-Apr-21 	
CN 	Working Fine 	26-Apr-21 	
IN 	Working Fine 	26-Apr-21 	
IE 	Working Fine 	26-Apr-21 	
HU 	Working Fine 	26-Apr-21 	
RU 	Working Fine 	26-Apr-21 	
UAE 	Working Fine 	26-Apr-21 	
KSA 	Working Fine 	26-Apr-21 	
442039664949 	Working Fine 	26-Apr-21 	

			

Agent test calls: 

Name 	Quality 	Background Noise 
Antonio 	Good 	No 
Anupam 	Good 	No 
Denisa 	Good 	No 
Dipanshu 	Good 	No 
Grace 	Good 	No 
Jessica 	Good 	No 
Marika 	Good 	No 
Ismael 	Good 	No 

Regards, 
Ashish Dabral