Subject: RE: New products to Zendesk
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 22 Apr 2021 12:45:38 +0000

Nice, thank you Ashish! ☺

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Ashish Dabral <[email-masked]>
Sent: 22. april 2021 14:33
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: New products to Zendesk

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

This is done. Example - 144692

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 22, 2021 5:23:26 PM
Subject: RE: New products to Zendesk

Thank you Ashish!

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 22. april 2021 13:43
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: New products to Zendesk

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Heta,

I have added the products. I am checking if automation is possible.

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 22, 2021 4:48:11 PM
Subject: New products to Zendesk

Hello Ashish,

Could you please add the below new products to the CC&O form.

Main section:
EXPAND Vision series

Subsection for products:
EXPAND Vision 3
EXPAND Vision 3T

And is it possible to make an automation when one of these products is selected, the ticket is auto assigned to Level 2 / Innocent Bohui?

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eposaudio.com%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C81d0179dff034b52380308d9058ab92b%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637546915690466238%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4XuNO5ArcUtBG%2BF7VLHYFtUT%2BHZzdDvZmUDHqGMh8js%3D&reserved=0>

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