Subject: Ticket re-opened - [#4484] Re: Les Mills Body Attack on virtual
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 06:54:29 +0000

Hi Pritish Nandi,  Ticket “#4484 – Re: Les Mills Body Attack on virtual” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4484 to view the ticket.  Ticket comment   
Hi Charlotte, 

 
 
Thanks for your reply. 

 
 
Our IT team are fixing up the program listing and you should receive a request to sync with sales force in the next 24 hours.  

 

 
 
​ 

 
Kind Regards, 

 

 
Jasmine Bourchier | National Launch Coach

Les Mills Asia Pacific | [email-masked] 

 
PO Box 3998 Manuka ACT 2603 AUSTRALIA

tel +61 2 6215 8120 | fax +612 6282 0563 | www.lesmills.com.au

Grab
 your comprehensive guide to reopening from our
 online Re-Set Hub - click
 here to
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 From: Les Mills International <[email-masked]> 
Sent: Tuesday, 20 April 2021 2:16 PM 
To: Jasmine Bourchier <[email-masked]> 
Cc: [email-masked] <[email-masked]>; Kathryn Tighe <[email-masked]>; Gavin Jackson <[email-masked]> 
Subject: Re: Re: Les Mills Body Attack on virtual

 

 Hi Jasmine, 
 ​ 
 
 Virtual BODYATTACK is missing from the list of Virtual programs for this customer.  Once it's added the releases should download and it'll appear an an option to schedule. 
 ​ 
 
 ​If you need further support please let us know. 
 ​ 
 Kind regards 
 ​ 
 Charlotte 
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4484

 

 
 
 On Tue, 20 Apr at 4:58 PM 
, Jasmine <[email-masked]> wrote:
 
Hi Team, 

 

Breathe Health Club Hervey Bay is one of our first virtual partners to introduce Virtual BODYATTACK to their existing LM Virtual platform. 

 
 
Customer ID: 211033 
 
Password: Breathe1! 

 
 
Their program was entered into our system on Thursday last week and the releases should have been uploaded onto their portal by now.  

 
 
Can you please explain why this has not occurred yet?  

 

​ 

 
Kind Regards, 

 

 
Jasmine Bourchier | National Launch Coach

Les Mills Asia Pacific | [email-masked] 

 
PO Box 3998 Manuka ACT 2603 AUSTRALIA

tel +61 2 6215 8120 | fax +612 6282 0563 | www.lesmills.com.au

Grab
 your comprehensive guide to reopening from our
 online Re-Set Hub - click
 here to
 download.  

 

 

The contents of this email and its attachments are confidential
 and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments. 

 

 

 

 

 
 
From: Jasmine Bourchier <[email-masked]> 
Sent: Tuesday, 20 April 2021 1:40 PM 
To: Reception - Breathe Health Clubs <[email-masked]> 
Subject: Re: Les Mills Body Attack on virtual

 
 
Hi Nathan, 

 
 
Thanks for your email and we apologise for the delay on this front. Kathryn has been out of the office unwell. 

 

 

 

 

 

 

 

 

 

 

I will investigate this now. 
 
​ 

 
Kind Regards, 

 

 
Jasmine Bourchier | National Launch Coach

Les Mills Asia Pacific | [email-masked] 

 
PO Box 3998 Manuka ACT 2603 AUSTRALIA

tel +61 2 6215 8120 | fax +612 6282 0563 | www.lesmills.com.au

Grab
 your comprehensive guide to reopening from our
 online Re-Set Hub - click
 here to
 download.  

 

 

The contents of this email and its attachments are confidential
 and privileged. Any unauthorised use of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments. 

 

 

 

 

 

From: Reception - Breathe Health Clubs <[email-masked]> 
Sent: Tuesday, 20 April 2021 1:35 PM 
To: Jasmine Bourchier <[email-masked]> 
Subject: Les Mills Body Attack on virtual

 

Hi Jasmine,  

 
I’m just writing in to you in regard to launching Bodyattack here at Health Club Hervey Bay.

After speaking to Kathryn Tighe, I am waiting for Bodyattack to be loaded into our LM Virtual Kiosk, which was apparently to be done on Friday last week.

I still don’t have the program, so just wondering what needs to be done next.

I have tried contacting Kathryn but have had no response over the last few days.

  
 
Kind regards,  

 
Nathan Strickland  
 
Club Manager  

 
Ph: (07) 4128 9355  
 
E: 
[email-masked]  

 

 
Locally owned and operated since 1979  

 
 
184 Dayman Street, Urangan, QLD 4655  
 
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