Subject: English Language Test - KAIFI ASGAR
From: KAIFI ASGAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 08:18:14 -0400

| | Foreign Language Screening Test

Name | KAIFI ASGAR    /  (96931) 03940    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

As per your order our courier partner trying to delivered your item they are too meny attempt and also call the given number but number is not reachable.some error of your address like landmark aur flat no not mentioned
Kindly update your address with landmark and also mention the mobile no which i will contact you  as soon as possible
We will deliver you very soon
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi abdul sorry for this issue
Our policy is not authorized to change the because when our team install the cabinet
You have to check the cabinet in front of our technical team after installation we not responsible to change your cabinet if our team is done the installation confirmation we are not authorized  to change

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