Subject: English Language Test - Sukhwinder Singh
From: Sukhwinder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 04:15:04 -0400

| | Foreign Language Screening Test

Name | Sukhwinder Singh    /  (+91) 9870102791    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

In this situation I will first of all contact with courier company to where is this order . With order I'd no .
Then I confirm them 24 days back the courier pick up from our company and that is still not delivered due to coustome address .
Then courier company tell my how many day after they granted delivers

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | In this senario we call to installation team for this situation to discuss about it. If our team tell that have minor scratches or any I will replace for that not return about product . If they tell no any scratches or any then it's unable to process return or replacement.

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