Subject: English Language Test - Harshad Nanawre
From: Harshad Nanawre <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 03:48:00 -0400

| | Foreign Language Screening Test

Name | Harshad Nanawre    /  (97635) 70082    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I apologize, we handle many issues at a time, I promise we will keep you update when we know more.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Good afternoon  abdul,

I appreciate you making us aware of your negative experience, customers  service in timely  completed task,and I apologize for the inconvenience this has caused. Please let us know,if you have any additional questions then comments

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