Subject: English Language Test - Afzal Khan
From: Afzal Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Apr 2021 07:59:22 -0400

| | Foreign Language Screening Test

Name | Afzal Khan    /  (301201) 7466859863    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I will inform to customer as per system update whatever will display on system information will be provided to customer
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I will check the return policy and check the installation technician update regarding the problem then I will I inform to customer

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