Subject: English Language Test - Ankur Sachan
From: Ankur Sachan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Apr 2021 07:09:17 -0400

| | Foreign Language Screening Test

Name | Ankur Sachan     /  (91) 9889816550    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

If already verify the address before sending their product then there will be not a issue
&
If this  issue is happening then connect with customers and verifying his address and deliver his product. Or ask the customer in which prefer location do u want to sent your product .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul ,
As your concern we will send our team member to see their issues if it will be happening in our side then we will ensure you that we are providing best services for set up your TV and enjoy the best services of home box team.
We will connect you as soon as possible.

Thanks and regards
Homebox team

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