Subject: English Language Test - Ankit Kumar
From: Ankit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Apr 2021 05:53:55 -0400

| | Foreign Language Screening Test

Name | Ankit Kumar    /  (+91) 7707968511    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Everything You Need To Know about the RTO (Return to Origin) Shipping Charges

The world of eCommerce is also inclusive of the time taking and tedious process of package delivery. And in this process, we often come across a wide range of confusing terms that are related to the supply and delivery of the items. All of these unique terms have their own meaning and significance in the entire supply chain process.

One of the most common terms related to eCommerce package delivery is RTO. If you’re wondering what that means, we’re here to help you!

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Na

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