Subject: Tickets in Enterprise group
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 15 Apr 2021 14:43:11 +0000

Hi Ashish,

We still regularly have tickets in the Enterprise group. Could you please investigate, if the agents are assigning them to that group or if it’s due to an automation?

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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