Subject: RE: Warranty request webform
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 15 Apr 2021 11:21:06 +0000

Hi Ashish,

Perfect, thank you!

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<http://www.eposaudio.com/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Cjocg%40eposaudio.com%7Cfd5ccfd9b0ab478a468b08d7bb59979b%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637183865770799008&sdata=BXMQynvX%2FuQWt3Zsuv3DB9h1nePJBhPUMMUDthkfJjw%3D&reserved=0> · Follow us here
<https://www.facebook.com/eposenterprise><https://twitter.com/eposaudio?lang=da><https://www.linkedin.com/company/eposaudio/mycompany/><https://www.instagram.com/eposaudio/><https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>

From: Ashish Dabral <[email-masked]>
Sent: 15. april 2021 13:17
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Warranty request webform

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

This is done. Here is the tested ticket #143131

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 15, 2021 4:25:46 PM
Subject: Warranty request webform

Hello Ashish,

When customers fill in the warranty return request on the webform, the ticket automatically goes on Low priority and Task is added as Type.

Could you please amend it so that:

  *   Priority is Normal
  *   Type is –

Thank you!

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eposaudio.com%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468034160%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zk%2BNEL1HyUXkjvsWxqBv0SWg68z8d8RLH1h5sVoc%2Bqc%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468034160%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=pPFBQv%2BGbbq4rTFzTKNMqph8uPyAmTEgGb0BOWQNRfM%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468044157%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zCkWt2ry9trytTKI6hOnT44c%2Bl4q0kNJIWLeH7AEWsQ%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio%3Flang%3Dda&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468044157%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=e2RCnn31%2BxWV1oc3f7es4hRjI4%2B9J6WctPv24i3sj0Y%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2Fmycompany%2F&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468054154%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0iUidU9JEbEYgaK0Q6jY5jW3xm0MPsLY6TBO1Q877g0%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468054154%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UOd2Bz94wZOXqeXIYVYOj2f5HNcXH8K%2By%2BJWFC4CkfE%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7Cdf2b6c09a14f4de44ee008d900000b87%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637540822468064153%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vWII0vF%2Bs8Xkep3M922R76DvBy%2BPV0sNaXwHviEHsAw%3D&reserved=0>