Subject: Arabic Language Test - Mohammad asad
From: Mohammad asad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Apr 2021 06:19:36 -0400

| | Foreign Language Screening Test

Name | Mohammad asad    /  (+91) 9891364122    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer.
thank you for contacting us,

we are really sorry for the inconvenience,
we would like to inform you that your order was with our partner, he tried to reach your order to you but he could not do because the address was wrong.

i hope you would provide us your address and contact number also.

again thank you for contacting us and do not hesitate to contact us if you have any question.
your friend
and support team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | na

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