Subject: English Language Test - Faiz Ahmad
From: Faiz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 20:59:15 -0400

| | Foreign Language Screening Test

Name | Faiz Ahmad    /  (91) 6205799697    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thank you for contacting us. As per your query your product was delivered and it will reach to you as soon as possible by the end of the day or tomorrow.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thank you very much for contacting us for your complain. I have registered your complain and as soon as possible will try to sort it out. Please provide the invoice of your product.

Thanks & Regards
E-Cherry commerce.

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