Subject: English Language Test - Goldy Singh
From: Goldy Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 13:12:39 -0400

| | Foreign Language Screening Test

Name | Goldy Singh     /  (110017) 9999747302    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Call cx to confirm  correct address  or else come to nearby place of cx or delievery partner's location
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Firstly apology,  or as per the policy  n then if new unit avail to replace then replaced it with damaged one or if not avail the. We shoul follow  return or refund policy. N same inform to the customer  as well..

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