Subject: English Language Test - Shreya Gunjan
From: Shreya Gunjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 10:29:13 -0400

| | Foreign Language Screening Test

Name | Shreya Gunjan    /  (0) 9654743139    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

Thanks for contacting to us.

Requesting to you kindly provide some time we will get back to you with solutions.

Thanks
Shreya

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul ,

Thanks for contacting us.

Requesting to you kindly provide some time we are checking with our internal team & validating your issues & will get back to you.

Thanks for understanding.
Thanks & Regards
Shreya

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