Subject: English Language Test - Neetu Giri
From: Neetu Giri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 09:26:35 -0400

| | Foreign Language Screening Test

Name | Neetu Giri    /  (91) 7982311657    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir the parcel was dispatched from our side but the deliver boy facing some issue with your address please cooperate with us .. we are doing  our best to solve this issue as soon as possible please cooperate with us ..
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir thank you for contact with us as you mail your issue with us our team is there for you to solve your issue with us .. if the policy for return or refund is available for you .. we will give it to you as soon as possible

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