Subject: English Language Test - Sakshi Bajpai
From: Sakshi Bajpai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 04:27:31 -0400

| | Foreign Language Screening Test

Name | Sakshi Bajpai     /  (+91) 8318050567    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sorry, But the order was shipped on the same day when it was placed but as per your address the courier's address was not matched that's why it was late...
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry, for the inconvenience...we will sent our team again.. And if there would be any issue we will replace the TV cabinet with new one..

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