Subject: English Language Test - Chirag Thukral
From: Chirag Thukral <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 11 Apr 2021 10:45:04 -0400

| | Foreign Language Screening Test

Name | Chirag Thukral    /  (0) 9915701207    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Good morning Sir,
This is for your information that our courier boy tried to reach you in the given time but the may be the address you have provided has some errors and that address is not available..kindly update your Correct address so that we can deliver your parcel soon..Have a nice day.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Good morning sir,
We are to happy to have served you..And with the response we got from our installation team that the cabinet they installed at your place was 100% okay and they also satisfied you before leaving your place.But may be you could call the company and may be they can replace your cabinet according to their policy..Have a nice day.

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