Subject: English Language Test - Warid Waran
From: Warid Waran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 11 Apr 2021 02:22:27 -0400

| | Foreign Language Screening Test

Name | Warid Waran    /  (91) 6206936142    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi sir your order is ready to deliver.we tried to deliver your order but  your address was wrong as per you given.Please let us know your confirm address again, so we will deliver your order as soon as possible.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi abdul firstly i m very sorry for your inconvenience.i would like to say you can't get your money back, because when our team installed the tv it was absolutely fine.we can only replace it. Give us some time we will fix it as soon as possible.

| |