Subject: English Language Test - Deepak tyagi
From: Deepak tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Apr 2021 14:05:54 -0400

| | Foreign Language Screening Test

Name | Deepak tyagi    /  (011) 26641644    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello, Sir, I am glad to help you. Mr. Deepak Tyagi, as a customer care executive of the Babyshop.com, wants to know the concern which you are facing about the order. After checking the status of your order, from our end we do our best to deliver the order to your destination as your address seems to be incorrect as per the given status and the desired delivery partner delivered the order with the mentioned address details. We will make a retry to your order with the correct address.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello, Sir, As a representative of the Homebox team, I will try to do my best from my end. Can you please share the images of the given TV Cabinet? So, I can raise up the ticket and the desired representative will follow up within 24 hours. Our company focuses on customer delight.
We will do our best from our end.

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