Subject: English Language Test - Mohammad Yusuf Khan
From: Mohammad Yusuf Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Apr 2021 03:23:47 -0400

| | Foreign Language Screening Test

Name | Mohammad Yusuf Khan    /  (+91) 8081987539    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry for Inconvenience caused you.

We receive report from courier service, that they don't find your address,
Please can you check the delivery address you provided.
We will try to ship your product as soon as possible.

Thank you for contacting babyshop.com
Have a great day.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are sorry for the inconveniences caused to you.

I Will forward your compliant about the product damage.

Please wait for further process.

Thank you
Have a great day.

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