Subject: Fw: FedEx Billing Online - Disputed Invoice
From: "Swati Shukla (LSM ACCOUNTS)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Fri, 9 Apr 2021 07:05:01 +0000

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

0120-4332621

________________________________
From: FedEx-India Customer Care <[email-masked]>
Sent: Friday, April 9, 2021 12:34 PM
To: Swati Shukla (LSM ACCOUNTS) <[email-masked]>
Cc: [email-masked] <[email-masked]>
Subject: RE: FedEx Billing Online - Disputed Invoice

Dear Customer,

Thank you for writing to FedEx.

With reference to your below email, please be noted that we have registered your dispute under query no. 19746135

Also be noted that way forward our CFS representative Vimal Sharma for your account will help you for final closure.

Regards,

Vikramjit Singh | Customer Financial Services | FedEx Express

--------------- Original Message ---------------
From: BillingOnline [[email-masked]]
Sent: 4/8/2021 2:51 PM
To: [email-masked]
Subject: FedEx Billing Online - Disputed Invoice

[FedEx]<http://www.fedex.com>
<http://www.fedex.com>

FedEx Billing Online - Disputed Invoice

FedEx Billing Online received dispute(s) from the following customer:

Account Number: 328666154

Contact Name: Ashish Dabral

Contact Email: [email-masked]

Contact Phone: 01204298417

Dispute Details are as follows:

Invoice: 2-667-77574

Air Waybill: null

Dispute Date: 08-Apr-2021

Dispute Reason: Other Invoice dispute reason (please specify)

Customer Comments: Rs. 1000 levied in the Invoice towards Outside Pickup Area is incorrect. We only send courier from the registered address of A-72, Sec-2, Noida, U.P. - 201301. Both the shipment mentioned in the bill were picked at the same time from the same address as mentioned above so possibility of pickup of from a different place is negligible.

Sincerely,
FedEx Billing Online

[https://fedex.my.salesforce.com/servlet/servlet.ImageServer?oid=00Dj0000000HiO8&esid=0183Z00000q7e35&from=ext]