Subject: Tech Support Candidate - Deep Chandra Gupta
From: Deep Chandra Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Apr 2021 13:14:55 -0400

| | Tech Support Test

Name | Deep Chandra Gupta
E-mail | [email-masked]
Phone Number | (91) 9004144870
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | KALYAN
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | IBM | Desktop support | June | 20K
Previous Employer 2 | INFINX health care | Network engineer | February 2021 | 18k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | please update your browser. Because it takes more time
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Wireless headphones speaker Bluetooth connecter etc.
What according to you makes you a good candidate for customer service or technical support job? | Suggestions
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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