Subject: English Language Test - Ashutosh Pandey
From: Ashutosh Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Apr 2021 12:11:55 -0400

| | Foreign Language Screening Test

Name | Ashutosh Pandey     /  (91+) 7697244261    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer.
I apologize for courier we would like to inform you that kindly update your correct address ...

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer.
I apologize on behalf of my team, Do not worry  you will be fully assisted.

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