Subject: English Language Test - Amit Tiwari
From: Amit Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Apr 2021 06:38:08 -0400

| | Foreign Language Screening Test

Name | Amit Tiwari    /  (+91) 7223841198    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear  Customer,

Sorry for Inconvenienc Sir,

As per your enquiry We checked your status of your Order.
We Found that Customer Address Is wrong mentioned as per Courier Company.

Please, Help us Here Send me your Full Address where we have to delivered this order.

Thankyou for connecting with us
Amit Tiwari
7223841198

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Sorry For  The Inconvenience,

Our Team definitely work In This matter,
Kindly Support Us by sending scratches Cabinet pic.

We will make sure we Installed new TV within few days.

It will take few days for processing.

Thankyou
Homebox Team

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