Subject: Trainer Candidate - Pawan kumar Tiwari
From: Pawan kumar Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 11:20:05 -0400

| | Tech Support Test

Name | Pawan kumar Tiwari
E-mail | [email-masked]
Phone Number | (+91) 9044437411
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sandila

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | India Pesticides Limited | Assistant Engineer Mechanical | Presntely working | 32000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 45 days

Please briefly describe your work experience specifically in training?

Currently handling the Maintenance & Operation of ETP PLANT (MEE, PTRO, SPRAY DRYER) and ensuring optimum performance and output from the operations of ETP.
Currently completed a New Project of spray dryer.
Knowledge of PLC,SCADA & DCS.
Knowledge of Atomizer & their maintenance.
Communication with superiors and carry out field actions accordingly
Verification & certification of Contractors bills.
Modifying the MEE PLANT.
Recently  my  plant rewarded by the ‘BEST HOUSEKEEPING’ this is because of smooth coordination and close working with team to maintain high morale of the work place.
Detail Plant scheduling & maintenance scheduling. Follow up with the Plant Teams.
Implement the cost saving initiatives in the areas of ETP Treatment.
Operations of ETP maintaining expenses related as per the approved budgets and targets.
Day to day plant review to higher management.
Supervise the jobs related equipments and monitor their performance for optimum and safe operations.
Handling the manpower , Hazardous Waste management & solve the site related issues.
Study engineering drawing, analyze. Modifying the plant equipment , design change as per plant requirement.
Making purchase requisition & receiving the materials at plant. And tally as per the bill of material.
Checking the specification and quantity of the materials received are as per requirement.
Coordinating with other fellow subordinates and taking clearance required from them to maintain the work flow.
Coordinating with the suppliers of materials & discussion with the senior general manager.
Attending review meeting with plant sub-ordinates & reporting to higher authority.
Implementation of management systems related to EHS in the functions.
Major Projects Executed

Project Execution, commissioning & operation of Air Classifying mill.

Project Execution, commissioning & operation of Vibratory Fluidized bed dryer

Fabrication & Erection of Spin flash dryer. Commissioning of spin flash dryer.

Project Execution\, Commissioning & operation of Spray dryer.

Installation of Boiler, Chilling Plant, Air Compressor Unit ,Cooling tower ,Nitrogen Generators ,DG sets

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

1.A year ago i have got a very worst plant that's house keeping  is Very serious issues . But i managed with  my team and  steps towards to BEST HOUSE KEEPING AWARD   only in  6 months.
2.A plant that's commissioning  is very hard to complete and the team is unable to do the task, that's handover to me,
I go through this project under commissioning with my team nd successfully completed with ups nd down situationa.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is only to fill customer need while great customer service is to provide appropriate material as per customer requirements and taking  care of the same.
Great customer service also deals with instant trouble shooting on customer calls.

What according to you makes you a good candidate for this position? | My dedication towards  the customer calls.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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